United Airlines is taking some major steps to enhance its customer experience as the airline announced significant ...

United Airlines is making some major moves to improve its customer experience aboard its newest airliners. On Tuesday, United ...

My frustrations were very high today with United Airlines customer service until Alex ** took charge of the situation and showed me that the customer experience still matters and he proved that today.

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

United Airlines is adding premium seating and other interior upgrades to its fleet of Boeing 787-9 planes. Here's what it ...

United Airlines (NASDAQ:UAL) introduced its new United Elevated interior for the Boeing 787-9, which it said sets a new ...

Chang added, "United Airlines Ventures was created to support our efforts to find innovative companies that can enhance the customer travel experience and help the airline lower its carbon ...

Technology continues to shape the airline industry, and United Airlines has made an announcement that they hope will help give passengers a "bigger, more comfortable cabin experience" in the ...