"She smiled and said, 'Well done, so far. I'm so proud of you,'" he said. "That coffee wasn’t perfect, but it was the best ...

The coffee chain will deploy the OpenAI-powered tech in 35 stores before rolling it out nationwide in the fall.

Most of the new menu items sampled by USA TODAY, including a new protein cold foam, will see additional testing before being ...

The Green Apron model includes in-store technology to more efficiently sequence orders, as well as a dedicated barista for ...

Some brands went too far in their bid to cater to takeout customers. Consumers still want great in-store experiences, even ...

USAFacts president steps down, Starbucks names a COO and the Washington State Opportunity Scholarship announces an executive ...

About two years ago, Starbucks quietly discontinued its beloved raspberry syrup, much to the displeasure of many of the brand ...

Starbucks has just made a rather significant announcement that will have customers excited – especially those who are health ...

The coffee giant doesn’t plan to raise prices at least until fall as it works to lure back once-loyal customers.

By putting their people first, Starbucks is making an investment that should pay off over time.

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

The company is giving managers more say in new product and operations tests at an early stage. It is also giving them more ...