WASHINGTON (NEXSTAR) — 911 dispatchers experience some of the same trauma as first responders, but many of them don’t have the same access to trauma resources or training. Margie Gemende and Kristine ...

Last year, Oakland’s city auditor warned that Oakland is seriously understaffing its 911 dispatch center. The report echoed multiple other audits and investigations going back nearly a decade, showing ...

Emergency departments struggling to fill 911 operator jobs They are on the other end of the phone line when people are in trouble, and need assistance. However, emergency departments across the U.S., ...