Microsoft and Alcatel expect to deliver a product next month that will target mid-sized companies with contact centers around the world. The two companies announced their intentions on Wednesday. The ...

PARIS — April 5, 2006 — Microsoft Corp. and Alcatel today announced a formal alliance to market a customer relationship management (CRM) and contact center solution for midsize companies with contact ...

Dubai - March, 2006 - Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), has announced the opening of a representative office at the Alcatel office based in ...

Paris, April 5, 2006 -- Microsoft Corp and Alcatel today announced a formal alliance to market a customer relationship management (CRM) and contact centre solution for midsize companies with contact ...