Dodgy smart meter nightmare means British Gas has not been getting my readings – why can’t it fix it?

Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

British Gas smart meter warning after customer suffers '4-year nightmare'

After intervention from the newspaper, British Gas apologised has fixed the gas meter, which is now receiving regular meter readings.

British Gas, EDF, EON, Ovo, Octopus rules for submitting meter readings

British Gas customers have until October 14 to submit their meter readings. British Gas advises: "The quickest way to give a ...
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I paid next door's British Gas bill thanks to smart meter mistake: CRANE ON THE CASE

I'm 25 and studying for a PhD. Over Christmas 2024, I was away from my rented flat for three weeks and when I returned, my British Gas electricity bill was huge which didn't make sense. I contacted ...
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Exact date to submit meter readings before £1755 rise

Energy bills will rise by up to £1,755 a year from next week, with over 22 million Brits affected. Most households will see gas and electricity costs increase by at least £35 from Wednesday, October 1 ...

British Gas, EDF, EON and Octopus customers urged to take photo of meter before midnight

Customers have been urged to take a photo, or they could be overcharged by British Gas, EON, EDF, Octopus Energy or OVO.