To understand how an organization functions, you must analyze its dynamics and performance. The benefit of using a congruence model for this analysis is that it divides the analysis into four parts ...

The congruence model for a business is a change management process that examines the performance of an organization based on how it operates as a system. It was developped in the 1980s by ...

We've all known teachers who have left us with lasting memories and made us love their subject. On the other hand, we have sometimes experienced long hours of boredom listening to the "teacher" in the ...

The most dangerous leaders I've encountered aren't the obviously incompetent ones. They're the ones who say all the right things while something underneath feels fundamentally off. Their teams ...

We like to think of ourselves as open-minded, but we’re not. The problem is not that, once we’ve found a solution to a problem, we refuse to think of alternatives. It’s that we don’t even realize that ...