Most people picture a travel agent as someone who books flights and comes up with an itinerary, which may sound unnecessary in the age of endless apps. The reality is that good agents do a lot of the ...

In reality, the most effective AI in travel is often quiet. It integrates into existing workflows, learns from how people already operate and improves consistency of agent operations. There’s no big ...

Q: In almost every cruise line's contract with our agency, there are clauses stating that we are not the agent of the cruise line and that we are the agent of the passenger. For example, the current ...

Virgin Voyages has deployed more than 1,500 AI agents across its operations. This represents a nearly 2,900% increase from the 50 it had when it first partnered with Google Cloud in October 2025, ...

A second cruise line is about to drop travel agent commissions on airline tickets, which will affect online air bookings. Royal Caribbean, operator of Royal Caribbean, Celebrity Cruises and Azamara ...

As Royal Caribbean's Wonder of the Seas sailed to the Bahamas last week, Cruise Planners annual conference — CP World: Rock On — unfolded within the ship's theater and at several other spots around ...