The partnership will enable M&T Bank to consolidate fragmented customer information and streamline data management.

As companies implement identity resolution solutions, many are left with the challenge of needing to merge offline customer ...

Twilio’s platform will serve as the infrastructure layer for every customer interaction Innovations across communications, data, and AI unlock new levels of personalization, security, compliance ...

South Africa’s largest restaurant franchisor and food services business selects MoEngage’s Customer Data and Engagement Platform to unify its customer data, automate personalization, and drive growth ...

“Zscaler does not use customer data to train its AI models,” Curry wrote. “Each customer owns their proprietary information ...

The software company is expanding its Real-Time CDP Collaboration offering to help brands connect with other brands around ...

Enterprise data platforms increasingly unite analytics, governance and orchestration, with new generative and agentic AI-enabled features to improve autonomy and speed.

Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate. QuickBooks has introduced the Customer Agent, an ...

Hightouch released Adaptive Identity Resolution on July 1, a new capability for its warehouse-native Customer Data Platform. The technology aims to help brands unify fragmented customer data ...

Cybersecurity manager Steven Swift shared comments by Zscaler CEO Jay Chaudhry on how the company is using billions of daily ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Alluxio, the AI and data-acceleration platform, today announced strong results for the second quarter of its 2026 fiscal year ...