Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the ...

Liz Weston, Certified Financial Planner, is a personal finance columnist for NerdWallet. Questions may be sent to her at 3940 ...

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

Former reps reveal what they say happened at the other end of the phone. — -- More and more disgruntled customers are posting personal horror stories online about their interactions with customer ...

Experts predict that AI will autonomously resolve 80% of common customer service issues by 2029. In many cases it's fine, but being met with a computer can be really frustrating. It's something ...

The Accra West Region of the Ghana Water Limited (GWL) joined the rest of the world to commemorate Customer Service Week 2025, with a week-long celebration aimed at appreciating customers and recognis ...

N.C. Division of Motor Vehicles Commissioner Paul Tine released the agency’s 2026-2030 Strategic Plan, a comprehensive ...

Denver RTD launched an action plan to improve the customer experience across the system, including in amenities, fare and ...

According to the NCDMV, the plan focuses on the agency’s goal of becoming an “excellent customer service organization” that ...