Morale Flows Downhill: How Caring For Employees Drives Customer Loyalty And Profitability

The same dynamic applies in almost every business: How you treat your people determines how they treat your customers. Teams ...

Watch: Bizarre moment Iceland worker whips customer while yelling 'empty your bag' at north London supermarket

One onlooker filmed the ordeal at the self-service tills at the Islington store and Metropolitan Police officers were called ...
Black Enterprise

What The Helly? Wingstop Employees Accused Of Throwing Hot Grease On Customers

Wingstop employees are getting out of hand. Ex-employees, in separate states, have been arrested for assaulting customers with hot grease. Wingstop is grappling with two disturbing incidents involving ...

Why Woolworths hired a start-up to yell at its employees

Three core customer types have been identified as causing increasing aggression against retail staff. Can virtual reality help defuse the bomb?
KEYT

Daycare under investigation after online video shows employee yelling at child

FLORENCE, Kentucky (WLWT) — An online video is sparking concerns over child abuse at a Northern Kentucky daycare, prompting a police investigation. On Aug. 27, a Florence neighbor who lives near ...