According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Chargebacks are becoming an increasing challenge for retailers and financial institutions as digital transactions grow in popularity. But what exactly is a chargeback? A chargeback is a process that ...

New York Law Journal Alternative Dispute Resolution (ADR) Special Report - March 2020. Imagine you work as “in-house” counsel at an investment bank. Your principal role is to advise your clients ...

DUBLIN--(BUSINESS WIRE)--The "Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions" report has been added to ResearchAndMarkets.com's offering. This new ...

NEW YORK--(BUSINESS WIRE)--American Express Company (NYSE: AXP) and Ethoca, a leading provider of collaboration-based technology solutions for merchants and card issuers, today announced they are ...

The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers ...

Merchants and sellers have considered disputes as part of doing business ever since chargebacks first came into being. Chargebacks, however, are no small inconvenience, and they can cost businesses an ...

Betting on rising demand for fraud management and dispute resolution software, Spectrum Equity announced a $300 million majority investment in Quavo on July 22. Quavo, based in Wilmington, Delaware, ...

UPI users, take note! The National Payments Corporation of India (NPCI) has announced new settlement rules for UPI transactions, effective from November 3. These changes aim to streamline settlements ...