When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...
OTTAWA, Ontario, March 27, 2019 /PRNewswire/ -- InGenius® Software Inc., a computer telephony integration (CTI) solution innovator, is pleased to announce a new integration for InGenius Connector ...
When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...
Microsoft employees often are required to eat their own dogfood, a k a test their own products and services before release. So it shouldn't surprise me -- though it still does -- when one product unit ...
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