As communicators brace for another year of AI disruption, two of Gartner’s latest predictions suggest the function is on the ...
NiCE Cognigy Named the Only Customers' Choice for Conversational AI PlatformsNiCE Cognigy is the only vendor recognized as a Customers' Choice in the 2025 Gartner® Voice of the Customer for ...
Verified customer feedback positions NiCE Cognigy as the only vendor to receive the Customers’ Choice distinction in this year’s report The Customers’ Choice distinction is based solely on verified ...
The shift reflects how AI-driven search tools increasingly prioritize authoritative editorial coverage, expert commentary, ...
By 2027, lack of AI literacy could be a top-three reason CMOs are replaced, yet a fifth of marketers don’t feel a need to meaningfully update their skills.
AI agents will be a key cybersecurity risk in 2026, according to new research from Gartner. The consultancy published the findings as part of a report on the top cybersecurity trends of the year, with ...
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