I didn't expect to get emotional while speaking to a Butterball Turkey Talk-Line operator, yet here we are. And from the sound of it, I'm far from the first person to have this experience.

The call service workers say they've seen just about every kind of turkey emergency in their day, and are ready to help those ...

For more than 20 years, the operators of the USDA's Meat and Poultry Hotline have heard it all. They share some of their most memorable Thanksgiving calls, including the tale of how one turkey ended ...

New Twitter boss Elon Musk is mocking his disgruntled critics, changing his title to “Twitter Complaint Hotline Operator” — and joking about charging users for every complaint. He also changed his ...

Farm Aid’s Spanish-language mental health hotline operator is available between 9 a.m. and 5 p.m., Monday through Friday, at 1-800-327-6243. The nonprofit Farm Aid is collaborating with the Migrant ...

In April, a 16-year-old boy was arrested by Halifax Regional Police over what they called a 'credible' threat against Citadel ...

DURHAM, N.C. (WTVD) -- If you've called to try and make an appointment for the COVID-19 vaccine, you know how frustrating it can be when thousands of others are making calls at the exact same time.

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Cognizant that residents will have plenty of questions about the coronavirus vaccine’s efficacy, availability, and more, the Carney administration began operating a vaccine call center Friday.

FARGO — People who have called hotlines during the coronavirus pandemic often ask for answers, but sometimes all they really want is to hear another voice and for the person on the other side to ...

BISMARCK — A nonprofit that answers crisis calls in North Dakota is asking lawmakers for greater liability protections for its staff. FirstLink administers the state’s 988 suicide hotline as well as ...

The man on the phone is desperate. He’s struggling to get to work after a car accident. He’s thinking of walking into traffic to kill himself. Crisis counselor Ariana Diaz, 24, murmurs and reassures ...