One of the highlights for me of NetPro’s annual Directory Experts Conference is the report on the survey of attendees that the company releases after the event. It was slow coming out this year – the ...
Due to the complex and interconnected nature of the IT environment, even simple changes, if they fail, can seriously affect organizations. And with business increasingly dependent on IT, the failures ...
The complexity of ITIL can make it difficult for VARs to improve efficiency. However, change auditing could be the answer, writes Paul Gostick The IT infrastructure library (ITIL) is in danger of ...
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