Hoping to usher in a new age of communication and commerce, Facebook is officially inviting brands and other businesses to build bots for its Messenger service. Facebook CEO Mark Zuckerberg made the ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Facebook today released new statistics on the growth of chatbots on its Messenger app and announced new features related to chatbots. Since the chatbot platform launched in April, more than 11,000 ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More American Express today unveiled plans to introduce an Amex bot to ...