BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

BUFFALO, N.Y. (WKBW) — Throughout the summer 7 Problem Solvers has been going through your calls and emails about higher than usual NYSEG energy bills. Most of the NYSEG customers said their bills ...

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

Add Yahoo as a preferred source to see more of our stories on Google. The president and CEO of New York State Electric & Gas met with community members Wednesday at Lockport Town Hall to answer ...

A postcard from NYSEG informing a customer that a smart meter installer will be in their neighborhood soon to setup their upgrade. If it hasn't already arrived, the latest in energy use tracking ...

COHOCTON, N.Y. (WETM) — A Cohocton man was frustrated with NYSEG after receiving a bill worth thousands of dollars on a vacant property with no smart meter that belonged to his brother. David Sicks’ ...

Add Yahoo as a preferred source to see more of our stories on Google. New York State Electric & Gas customers in the Oneonta Division are having their meters upgraded to smart meters. The company will ...

DEPEW, N.Y. (WIVB) — Numerous NYSEG customers are speaking out against the energy provider after they reported their monthly bills have gone up hundreds of dollars. Residents claim NYSEG’s new smart ...

Wondering about what a smart meter will mean for you? New York State Electric and Gas (NYSEG) is hosting an informational open house on Tuesday, Oct. 15 to provide residents, business owners, and ...

LOCKPORT, N.Y. (WIVB) — New York State Electric & Gas (NYSEG) is continuing its roll out of smart meters in Western New York. At an open house on Wednesday, customers in the Lockport area had the ...