The Southeast Communications Center (SECOMM) is set to launch Aurelian, an artificial intelligence tool designed to assist ...

Wisconsin counties are increasingly adopting artificial intelligence technology for their 911 dispatch centers, with several ...

The City of Jonesboro E-911 center will implement a new AI tool to help answer non-emergency calls, officials said.The AI ...

Damage from storms this week disrupted the non-emergency dispatch line and some other services in four south Chicago suburbs, but 911 emergency services were unaffected. Spokesman Sean Howard said the ...

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

The following is a news release from the Idaho Falls Police Department: IDAHO FALLS, Idaho (KIFI) — The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has launched the use of ...

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

WAUKESHA COUNTY, Wis. (CBS 58) -- The next time you call the non-emergency line, artificial intelligence could be picking up your call. The Waukesha County Communications Center is the second county ...

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...

KALAMAZOO, Mich. (WOOD) — Ten months after the Kalamazoo County Consolidated Dispatch Authority introduced artificial intelligence to its nonemergent calls, officials are calling Ava’s use a success.