This case study examines how patients are spending 273 percent more time booking appointments on the UAB Medicine website, a big win for the goal of boosting patient access.

iTech, a provider of billing and revenue cycle management solutions, has implemented a patient appointment scheduling module to its expEDIum medical billing software.

A new report from Accenture estimates that by letting patients book appointments online with physicians could save the healthcare industry billions.

Wait times are a top complaint among patients when scheduling a medical appointment and an issue many physician practices are working to address, according to a recent survey.

The first patient who responds is moved to the open appointment. Automated systems are also allowing providers to encourage patients to schedule follow-up tests.

Perspectives > Building the Patient-Centered Medical Home How Can We Schedule More 'Good' Appointments for Doctors and Patients?