It's offically Tax Day, which means if you haven't already filed, you must spend the next several hours gathering your important tax documents or trying to decipher your W-2. Even if you're using tax ...

The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...

The Internal Revenue Service headquarters in Washington, D.C. The Internal Revenue Service made progress on its customer service and systems last year, but it's still facing challenges with processing ...