The scam costs travelers around $4 billion a year. The next time you make a hotel reservation online, be alert. The American Hotel & Lodging Association is warning travelers about an online booking ...

A Vacaville woman made hotel reservations online through a third party website. When the website cancelled her reservation, she called Kurtis. She was headed to Red Bluff for an annual horse event.

The next time you make a hotel reservation online, be alert. The American Hotel & Lodging Association is warning travelers about an online booking scam that makes around $4 billion per year from ...

When a hotel stay doesn't meet your expectations, you may be inclined to slam the property on social media or write a bad review online, but that shouldn't be your first move. "The guest has a lot of ...