Psychology of waiting in line: People who jump checkout lines when they're stuck at the very back aren't reacting only to wait time; research found being in last place itself ...

Discover how being in last place in a queue affects our behavior and emotions, leading to increased line-switching and abandonment. Research shows that it's not just about wait time, but about our ...
CNN

Waiting game: An extended look at how we queue

Many of us experience multiple queues on an average day. If they move quickly, they’re soon forgotten. But a slow line can seem to last forever and can put a drag on an entire day. What separates a ...