Ambulance response times, which have ballooned in recent years, took a turn for the worse between July and October with one of the most precipitous declines of the Adams administration. The time it ...

The response times of New York City EMS are rising, according to an independent report released on Thursday. The study was ...

Ambulance response times for New Yorkers experiencing medical emergencies have remained stubbornly high in the initial weeks of congestion pricing, according to new city data. Crucially, the new data ...

The platform uses a combination of AI orchestration tools and sentiment analysis to identify stress, fear, or confusion in a caller's voice, even if they do not explicitly say they are in danger.