One of the most enduring problems in field service is knowledge transfer. Experienced technicians who have been around a long time have seen it all, but many of them are approaching retirement — or ...

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One year on from assuming the role of CEO at PTC, Neil Barua has trailed the firm’s forthcoming ServiceMax product upgrades, the “first out the gate” manifestation of the company’s wider push to ...

All marketers want to personalize their messaging, but not every marketer can do it, especially without the resources to dictate who gets what message and when. That was one of the issues faced by ...

Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...

(MENAFN- PR Newswire) ServiceMax AI is based on decades of field service expertise and the latest GenAI technology, enabling service organizations to modernize their workflows and the technician ...