Southwest Airlines, one of America's most popular airlines, is making some big changes that will affect its customers ...

Unlike the competition, Southwest Airlines allowed passengers to buy and book tickets—and then change them without extra fees, even at the last minute, if their plans changed. This was a Southwest ...

The expanded legroom seats on Southwest flights are the start of multiple changes to the airline’s customer experience.

The past few years have not been kind to Southwest Airlines from a public relations' perspective. Thirty percent off your ...

Southwest Airlines has announced four revamped fare bundles after recently ending its signature free checked bag and open ...

This comes after several longstanding Southwest policies were revised in the past year, including changes to open seating and the “bags fly free” policy. Southwest's new era elicits cheers ...

Southwest Airlines has announced new fare products, assigned seating, and free checked bags for certain customers, in an ...

Southwest ends 'two bags fly free' and adds Basic Economy, but one flight attendant's viral safety demo is stealing the ...

The same day that Southwest Airlines' new policy ends the ... when Southwest said it would end its open seating policy. At the time, Southwest cited a change in consumer preferences as its ...

Southwest Airlines has made major changes to its policies in recent months. The most notable include adding checked bag fees and eliminating its open seating policy, for which the airline was most ...

Previously, Southwest’s flight credits didn’t have any expiration dates to them. These policy changes are a part of a larger strategy of the airlines to boost revenues and cut costs amid ...