Telus shareholders will likely be very happy today as the Canadian carrier has added a generative AI chatbot to its support page. This tool allows customers to ask the AI for help, and it presents ...
Powered by Fuel iX, an enterprise-grade AI engine, TELUS GenAI customer support tool provides a safe, convenient and intuitive customer support experience TORONTO, May 21, 2024 /CNW/ - TELUS is proud ...
Telus and its flanker brand Koodo are expanding RCS support to include Samsung phones. According to a Telus support page, Samsung smartphones running Android 9.0 Pie or newer and with the latest ...
TELUS Digital, part of TELUS (TSX:T), has released new research on how enterprises monitor and manage AI in customer-facing ...