FrontRange Solutions is expected to introduce GoldMine IP Voice in the United States within the next few weeks. The application, which combines contact management and VoIP telephony in one package, is ...

It’s easy to believe the hype from digital marketing proponents and take for granted that digital channels account for the vast majority of inbound sales calls to organizations. This is a view that is ...

AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

Online applications vendor Zoho is continuing to bring its CRM (customer relationship management) software up to par with longer-established offerings, announcing this week that it has completed ...

SARASOTA, Fla., June 26, 2025--(BUSINESS WIRE)--TieTechnology, today announced new integrations for ServiceTitan and PestPac — two of the most popular names in field service CRM software. These ...

Oracle has ramped up its efforts to fuse its CRM functionality with its IP telephony components. The business software conglomerate unveiled today Oracle Contact Center Anywhere 8.1, the first major ...

Oracle Corp. looks to extend the capabilities of its CRM (customer relationship management) software through the purchase of Telephony@Work Inc., which the acquisition-hungry vendor announced Tuesday.

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...