United Airlines is taking some major steps to enhance its customer experience as the airline announced significant ...

United Airlines is making some major moves to improve its customer experience aboard its newest airliners. On Tuesday, United ...

My frustrations were very high today with United Airlines customer service until Alex ** took charge of the situation and showed me that the customer experience still matters and he proved that today.

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

United Airlines is adding premium seating and other interior upgrades to its fleet of Boeing 787-9 planes. Here's what it ...

United is taking the premium cabin arms race among US majors to new heights with the unveiling of its premium-heavy, 787-9 ...

United Airlines (NASDAQ:UAL) introduced its new United Elevated interior for the Boeing 787-9, which it said sets a new ...