-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

At Enterprise Connect, No Jitter spoke with Jay Patel, SVP & GM of Cisco's Webex Customer Experience Solutions Group, in relation to Webex’s news regarding some of the company’s news. For example, the ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software. Cisco unveiled several AI agents meant to simplify collaboration in ...

At its annual WebexOne conference today, enterprise software and networking giant Cisco announced an ambitious new AI strategy aimed at improving communication and collaboration through its Webex ...

At Enterprise Connect, Cisco will unveil its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create future-proofed experiences for customers, ...

Cisco has unveiled its vision for agentic artificial intelligence (AI) collaboration, along with new AI-powered collaboration solutions designed to create what the company claims will be ...

Cisco has positioned AI as an active problem solver that can automate customer and employee experiences, rather than just a support tool. And with the advent of agentic AI, which can complete tasks ...