Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Modern crisis communication demands constantly updated, flexible ...

The adoption of artificial intelligence is reaching a critical inflection point. After years of experimentation, leading consulting firms from McKinsey to Gartner agree that this is the year ...

For any organization, 2020 has been a messaging challenge. COVID-19, personal anxieties, work and school disruptions, and the economic and political issues have disrupted even the best communications ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.

Corporate Social Responsibility (CSR) communication strategies encompass the deliberate dissemination of information and engagement efforts by organisations to convey their social, environmental and ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...