Silverback AI Chatbot, a technology company specializing in AI-driven customer interaction tools, has launched its advanced ...

The CX agent is agentic: CX was an early adopter of AI and so is particularly well placed to try out agentic AI. Where ...

ChatGPT is getting a health upgrade, this time for users themselves. In a new blog post ahead of the company's reported GPT-5 ...

A new survey shows just how reliant people have become on programs like ChatGPT when navigating the U.S. healthcare system ...

Kids crave approval from their peers. Chatbots offer an alternative to IRL relationships, but they can come at a price ...

Apple’s new Answers, Knowledge and Information team is developing several ChatGPT-like products that can search the web.

Apple has fallen far behind in the competitive market of AI-powered chatbots, but it may have a plan for an in-house option ...

A new study from researchers at Northeastern University found that, when it comes to self-harm and suicide, large language ...

Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

Generative AI tools are costly and resource-intensive to run, with many startups rapidly burning through cash. And much like ...

Modern-day chatbots often use AI and are used for an abundant number of tasks. Rule-based chatbots Rule-based chatbots only allow the user to input what the chatbot is programmed to handle.

As more people turn to AI for immediate mental health support, evidence suggests chatbots can be helpful. But experts have ...