Business Insider

How to return an item on eBay if it's defective or damaged, and meets the site's requirements

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Business Insider

How to issue a refund on eBay in 3 different ways, to satisfy your customers

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The Daily Telegraph

EBay: the ultimate guide to avoiding scams, unwanted returns and other pitfalls

Telegraph Money has had countless emails from readers about problems when buying and selling on eBay. Here's the ultimate guide to getting it right EBay launched its Money Back Guarantee scheme in ...
This is Money

GRACE ON THE CASE: An eBay buyer bought my £400 jacket then opened a return and sent back an old jumper instead: How do I get my money back?

I sold someone a Supreme x North Face jacket at the beginning on the year on eBay. I took photos of the item I was sending as I packaged it up and sent it via Royal Mail Special Delivery, as the ...