The preference of trust has overtaken past staples such as competitive pricing and longevity, according to JD Power.

One executive sees AI automating workflows and another said that AI promise and its delivery have been overestimated.

Monica Caldas, executive vice president and chief information officer of Liberty Mutual, spoke with Digital Insurance about ...

Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders ...

Insurance companies can close the confidence gap by using driving behavior data to make pricing more personalized and ...

Jonathan Scott, TV homebuilding celebrity and an investor in Phyn, an AI water cutoff vendor, sees a key role for insurance ...

Marketplaces such as Kin, Insurify and Employers consider whether the AI agent's ability to help them reach more customers ...

Employers, a mid-size workers comp insurer, blocks Meta's Muse agent, but builds its own applications using ChatGPT, says ...

John Kain, financial services business development lead at AWS, recommends considering overall portfolio risk in underwriting ...

ForceAI is a connected, AI-native platform that brings underwriting, claims, billing, policy management, reporting and ...

As market conditions improve in some areas, carriers may be tempted to loosen those requirements, warns Paul Vacquier, CEO of ...

Insurers are turning to property-level analytics to improve underwriting precision and better align premiums with the actual risk of individual properties.