VIRGINIA GARDENS, Fla. — Authorities have released the 911 calls made the night a Miami-Dade firefighter’s son died. It happened during an unauthorized training exercise in Virginia Gardens on June 21 ...

LAist recently obtained 911 calls placed by a west Altadena man who had a disability and lived with his disabled son. The calls — released by the L.A. County Fire Department nearly five months after ...

By mirroring the life-saving impact of flight simulators, which have trained generations of pilots to navigate crises safely, the 911 Call Simulator addresses a critical gap in dispatch training. It ...

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LOUISVILLE, Ky. (WAVE) - Louisville Metro Emergency Services unveiled a new tool on Wednesday that hopes to save lives during 911 calls. It’s called Video to 911, and it lets 911 call takers initiate ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...