Consumer-facing applications like chatbots and personalized product recommendations make interactions faster, more tailored ...

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced ...

AI is transforming every aspect of insurance from claims to underwriting, allowing carriers to personalize policies to ...

Amwins acquires Applied Risk Capital, The Mutual Group names CEO and Nationwide appoints small commercial leader, plus more ...

Prepping clients for natural disasters and climate emergencies should start with coverage and end with estate planning.

A shift is underway to serve small businesses efficiently and profitably with streamlined tools and products tailored to ...

Even with insurance, out-of-pocket costs can feel insurmountable. Deductibles, co-pays, and prescription costs impact ...

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series.

The first part of exclusive research from Digital Insurance on the state of tech and AI in the insurance industry.

Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say.

The federal flood insurance program, which lapsed just before the government shutdown, mostly covered severe repetitive flood ...

As we approach 2026, the insurance industry is poised for transformative change. Driven by evolving customer expectations, ...