Findings from large-scale trials to test whether standing charge rebates encourage consumers to move their electricity use away from peak times.

There are several reasons for the move to clean power. Burning fossil fuels to generate electricity produces greenhouse gases. These cause pollution and lead to climate change. Using more low-carbon ...

This consultation builds on the decisions we have made in our previous consultation, Connections end-to-end review: updated proposals and next steps. We are seeking views on proposals to introduce new ...

Following the appointment of a Supplier of Last Resort (SoLR), Ofgem manages an industry process which enables the supplier to seek to recover additional costs they face in supplying the transferred ...

The BSC already allows certain Settlement processes to be delayed in limited circumstances. However, the current arrangements do not provide a consistent mechanism for delaying all Settlement Runs, ...

From 1 October to 31 December 2026, the price cap will be £1,723 per year. This has gone up by 4% compared to the last price cap period. This figure is based on the average energy unit rate and ...

Who you need to contact will depend on the type of energy problem you have. This might be your energy supplier or network operator. An energy supplier is responsible for providing energy to homes and ...

Find out what to do if you think your meter has been tampered with, how to spot energy theft and how to report it.

To qualify as a small business, you must have 11 to 50 employees and an annual turnover of up to £6.5 million or balance sheet total of no more than £5 million. You can also qualify if you use up to ...

Explains how a new energy supplier is chosen and how they will deal with your credit and debt, complaints and meter problems.

How energy gets from where it’s made to where it’s used, who is responsible for each stage and what this means for you.

Details Use this guidance and the guidance for your sector to meet the rules in your licence. These are: Electricity transmission price control 2026 to 2031 (RIIO-ET3) guidance Gas distribution price ...