As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Amazon now has two Prime Day shopping events per year. Oct. 7 and 8 is Prime Big Deal Days, and we're answering common ...

NTT DATA and AWS have partnered to deliver advanced AI-powered contact centre solutions on Amazon Connect to clients ...

If you’re an Amazon Prime member, be aware that you may be losing a key perk. The online retailer is sunsetting the Prime Invitee Program, which gives Prime members permission to share Prime delivery ...

NTT DATA has signed a collaboration agreement with Amazon Web Services (AWS) to develop AI-powered, industry specific contact ...

The CPSC issued alerts warning of burn, strangulation, and entanglement hazards associated with two items sold through Amazon ...

The FTC won a settlement against Amazon and now many customers are eligible for refunds. Find out if you're eligible here and how to get refunded.

From banks to insurers and superannuation providers, Australian institutions are redesigning customer experience (CX) from ...

Four major tech companies are paying out billions of dollars in settlements in 2025. See if you may be eligible for some of ...

Amazon's Multi-Channel Fulfillment and Buy With Prime programs allow brands and retailers to leverage the e-tail giant's logistics prowess.

Casey Haggard was expecting a run-of-the-mill Amazon order, but what she got was damage to her home and at least one of her ...