As a kid, when I first heard about a “dine and dash” incident, it baffled me how people had the guts to pull off something so ...

For employees worried that AI agents could take their jobs, Andrej Karpathy, co-founder of OpenAI says the technology is ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

OpenAI CEO Sam Altman predicts AI will soon replace customer service jobs, followed by programmers. While contact centers face staffing shifts, roles needing human connection, like nursing, will ...

Artificial Intelligence (AI) has seen an overwhelming boom in recent years, often with public backlash following. Software using AI claims to have human-like intelligence, and companies are scrambling ...

Nintendo has reportedly made moves to outsource its customer support services from the US to parts of South America, with hundreds of contractors now looking for new jobs. The move from Nintendo came ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Many people worry that AI is going to take their job. But a recent survey conducted by the Federal Reserve Bank of New York found that rather than laying off workers, many AI-adopting firms are ...

Duncan Okindo says he was lured to Southeast Asia last year by the promise of a customer service job in Thailand. Instead, he ended up spending four months in a scam compound on the lawless ...

Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts said that a completely agentless future is both unlikely and undesirable. “AI and ...