DAVENPORT, Fla. ( WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over ...

DAVENPORT, Fla. ( WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over ...

Over the last year, more than 500 Taco Bell restaurants began using voice AI in their drive-thrus. They quickly learned that not all AI is created equal. The feedback online was swift, and mostly ...

A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and ...

If no one pays attention to the meal and the company — if no one’s listening because they’re so busy sharing — maybe the good ...

Otto, Australia’s first AI ordering telephone agent, has launched nationwide “as the technology looks set to transform how ...

This restaurant is known for its friendly and attentive staff, and we've uncovered the secrets behind its above-and-beyond customer service.

Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has ...

Discover which fast food chains lead in drive-thru speed and service satisfaction according to QSR's 2024 report.

The post Waitress Makes A Video Listing Her Top Three ‘Icks’ About Customers, And The Customers In The Comments Hit Back Hard ...