DAVENPORT, Fla. ( WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over ...

DAVENPORT, Fla. ( WFLA) — A customer at a Florida McDonald’s was shot by an employee of the restaurant during a dispute over ...

Over the last year, more than 500 Taco Bell restaurants began using voice AI in their drive-thrus. They quickly learned that not all AI is created equal. The feedback online was swift, and mostly ...

A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and ...

If no one pays attention to the meal and the company — if no one’s listening because they’re so busy sharing — maybe the good ...

Co-founder of the Cambridge spin-out Dr Botty Dimanov explains: “Cameras are the richest but most under-used source of ...

Otto, Australia’s first AI ordering telephone agent, has launched nationwide “as the technology looks set to transform how ...

The Cuban journalist Mario J. Pentón recently highlighted a complaint from a Cuban tourist about the poor conditions at the ...

This restaurant is known for its friendly and attentive staff, and we've uncovered the secrets behind its above-and-beyond customer service.

Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has ...