“Closing off an often-windowless room to natural light means guests will run up energy bills and leave maintenance with more lightbulb-changing work,” the paper said while explaining the logic behind ...

A Texas student booked a hotel online, only to arrive at the steps of a dilapidated and scary looking Red Roof Inn, a place that was crawling with “interesting characters” and worn-out, unclean ...

The changes are intended to simplify room layouts and reduce long-term costs, but many guests say the tradeoff has come at ...

Disrespectful, impolite, and jaw-droppingly unpleasant, these guests are a host’s worst nightmare.