Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

If you push an AI system too hard by giving it unclear prompts, making it do too many things at once or skipping context, it ...

The intelligence gap is more than a technical hurdle—it’s a strategic barrier keeping CMOs from realizing AI’s full value.

As others roll back use of tech due to quality, customers preferring to talk to humans Not content with a corporate blueprint ...