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News

AI, Amazon

Insider · 9d
Klarna CEO warns AI may cause a recession as the technology comes for white-collar jobs
Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer service agents.
The Washington Post on MSN · 10h
Amazon CEO tells employees that AI will shrink its workforce
I]n the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company,” the memo said
MarketWatch · 9h
Amazon CEO says AI will mean fewer jobs at the company. Here’s his advice on how people can keep theirs.
Andy Jassy expects Amazon’s workforce to get smaller over the next few years as AI efficiencies kick in, but says that employees who embrace the technology will be in a good spot.
Silicon Republic
12d
Did Klarna’s AI reliance affect customer service quality?
Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...
6d
Fact Check Team: US companies cut jobs amid AI investments
Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...
1don MSN
British Telecom Giant BT Announced 55,000 Job Cuts by 2030 — Now Even More Could Go Due to AI
BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

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