A fire that enveloped 40 decommissioned SEPTA buses Thursday is believed to have started with a bus battery in a Proterra ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

Not even SEPTA’s board members frequent the buses and trains they oversee. Ridership has shrunk because SEPTA hasn’t been responsive to rider needs ... its own financial issues—primarily ...

Proposed cuts to SEPTA’s transit system will lead to an increase in commuter times on Bucks and Montgomery County roads – for example, up 12 percent on PA-309 and up 9 percent on Street Road ...

Save the Train will continue fighting for funding in Harrisburg while pressing SEPTA to address two major concerns of our members: increasing service frequency and enhancing safety ... and addressing ...

Until recently, SEPTA riders most of the ... direct connection from the driver to the rider One thing the Ghost-busters discovered was that the technical issue related to blocks of trips wasn ...

The transit agency has said it has made rider safety a priority ... both for regular patrols and on buses where there have been issues reported or we have high instances of fare evasion.” The SEPTA ...

SEPTA riders were surprised by the news, and some are thinking of ways to adjust. "It’s not good. I enjoy having the lot to ...

and address bus and rail safety issues. “The safety and security of customers and employees is the top priority for the SEPTA Board and the entire Authority,” said SEPTA Board Chair Kenneth E.

are increasing enforcement of their respective system rules beginning July 1 to improve the rider experience ... the customer experience. SEPTA Transit Police will issue Code Violation Notices ...

a SEPTA rider, said. Some of the tangible things SEPTA says it has done to increase safety include hiring 45 new officers, partnering with the Philadelphia Police Department and launching its ...