"Phone etiquette definitely comes up," said Myles, 27, a program coordinator with Genesys Works. The Twin Cities nonprofit helps inner-city high schoolers get internships with IT companies to ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...