The company focused on the impact on its own business, not on its customers. On Thursday, Zoom experienced an outage that affected thousands of customers. While it’s not exactly clear how many customers were affected,

Video-conferencing platform Zoom Communications said on Wednesday it had resolved a global outage that disrupted its services, including its website, video calls and application, affecting thousands of users worldwide.

Reports first began around 3:15 p.m. E.T. and quickly escalated. The outage tracking website DownDetector showed nearly 60,000 reports around 3:30 p.m. E.T. Reports were declining by 4 p.m., but that could just be because people no longer feel the need to report the outage.