JEA lowered the originally announced fee for credit payments of more than $1,000 after pushback by City Council member Raul ...

Starting September 30, JEA will begin applying a vendor service fee for payments made using credit or debit cards through its ...

The JEA Board voted on September 24 to appoint Vickie Cavey as the utility’s permanent CEO and managing director, officially ...

Hurricane Helene power outages soared late Thursday night in Jacksonville. More than 100,000 JEA customers were without ...

Five months after hiring Vickie Cavey as interim CEO, the JEA board voted 5-2 to remove the "interim" from her title without ...

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JEA customers now face fees for card payments, with the costs tiered based on the payment amount, after the utility ...

JACKSONVILLE, Fla. — Starting Monday, JEA customers who pay their bill using a credit or debit card will now be charged a ...

JEA added the storm damage impacted the city-owned utility’s entire 900-square-mile service territory, not just one ...

As of Monday, JEA customers who want to pay their bills using a debit or credit card will have to pay a service vendor fee.

JEA reported Sept. 29 that less than 1% of its customers are without power in the wake of Hurricane Helene. According to the ...

City utility JEA has reinstated pass-through fees for customers paying with credit and debit cards, but with a cheaper top-tier rate than initially announced. The rates, which went into effect Sept.