For many managed service providers, communications represents an opportunity hiding inside an existing customer relationship.

When I spoke with AireSpring’s John Young this past August at the Telarus Partner Summit in Dallas, the proposed combination ...

Artificial intelligence is becoming part of childhood through homework tools, games, connected toys, recommendation systems ...

A security alert is useful when a team can understand what it means and act in time. That becomes harder when the alert ...

A company can build an AI assistant that knows its products, connects to its systems and responds in seconds. Then a customer ...

AireSpring and Spectrotel announced a planned combination in April 2026, but the transaction remains subject to regulatory approvals and customary closing conditions. AireSpring expects its ...

The central cloud computing question for many organizations is no longer whether to use the cloud. It is which cloud model should support each application, what it should cost and who has the ...

Data centers are the physical infrastructure behind cloud computing, financial services, communications, health care, AI and much of the modern economy. Concerns about electricity, water and noise ...

A neighborhood pizza restaurant may make an excellent product. For much of the past several decades, however, that was not enough to compete with a national chain. The large chain had television ...

The competition between the United States and China is often described as though both countries are racing toward a single finish line: the creation of the world’s most capable artificial intelligence ...

For years, cybersecurity was treated as something adjacent to infrastructure. Power systems, emergency communications, public agencies, manufacturing sites, transportation networks, and cloud ...

Talkdesk introduced proactive AI agents for retail and financial services, focused on outbound engagement across voice and digital channels. The more interesting angle is not just automation. It is ...