There's a clear preference among modern customers for multiple options beyond phone calls when it comes to communicating with companies, says Rob Lith, chief commercial officer at Telviva.

Unless AI is solving a real, measurable business problem, it becomes an expensive experiment, says Dimitri Denissiouk, MD of ...

Doing the same thing as before is the most expensive strategy in ICT right now, says Andrew Harris, chief sales and marketing ...

The company reveals an incident involving a bad actor targeting its representative through a voice phishing attack.

According to the company, key growth areas include a 7.8% rise in mobile service revenue from Telkom Consumer and an 11.3% increase in fibre data revenue from Openserve.

Most IT professionals prefer to receive IT training via self-paced online learning (32%) and instructor-led virtual training ...

Former Dimension Data executives and Identity Partners are locked in a fierce legal and public battle over fraud allegations ...

The annual event aims to empower and expose learners to science, technology, engineering, mathematics and innovation.

ITWeb and MTN Business’s recent cyber security survey found companies' ability to respond to cyber threats should be tested ...

The tech academy partners with South Cape TVET College to support 30 students at the Hessequa Campus in Riversdale.

The banking trojan tricks South African taxpayers with convincing SARS-themed phishing e-mails as filing season reaches its ...

Snode Technologies’ David Jackson explains how AI reinforces the CTEM approach and the impact of this emerging technology on ...