Shoppers at TK Maxx, John Lewis, Primark, B&M and Amazon have been warned to stop using some products sold at the stores ...

Treasure Data, the Intelligent Customer Data Platform (CDP) built for enterprise scale, announced today that it has achieved the Amazon Web Services (AWS) Generative AI Competency. This specialization ...

Abstract: Online reviews on platforms like Amazon provide valuable insights into customer experiences, but manually processing this data is time-consuming and impractical. This paper “Analyzing ...

Even if you’ve been a longtime Amazon customer, you may not be aware of all the features available to level up your shopping experience. The app is loaded with fun and useful tools that can help you ...

A routine Amazon purchase turned into a once-in-a-decade unboxing: one order, two boxes, and a customer-service twist that ...

NTT Data has signed a collaboration agreement with Amazon Web Services (AWS) to develop AI-powered, industry specific contact ...

Amazon now has two Prime Day shopping events per year. Oct. 7 and 8 is Prime Big Deal Days, and we're answering common ...

NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the ...

WASHINGTON — Amazon customers may be entitled to part of the largest settlement payout ever awarded to the FTC after the company agreed to a historic $2.5 billion deal, which is mostly civil penalties ...